When organisations have a product which isn’t working correctly, is misconfigured or just doesn't seem to be performing well enough, it’s common for organisations to think that a rip and replace strategy is better than spending the time to resolve issues.
Unfortunately, upgrading in the hope of solving an underlying problem simply replicates the problem – poor performance running faster, rather than strong, optimised performance made better - It’s often worth taking the time to re evaluate the situation and get expert help to solve the issues.
We often find that, with a little expert help, failing infrastructures can be revitalised, repurposed or redirected to give the kind of business benefit which should always have been possible. Moreover, we often accomplish this where others have failed. What options are there?
- Rip and replace everything. Popular with vendor salespeople, high risk, introduces a considerable period of network change and disruption.
- Fingers crossed that it is resolved by your current team. High risk, lots of pressure on current team, no guarantee of success.
- Hire A-Troubleshooting-Team- if you can find them. Low risk, quick results, .
Troubleshoot, Triage, Remedy
Great troubleshooters will look beyond the preconceptions about your security framework, will bring to bear experience gained in a multitude of different environments, and will deliver a range of possible solutions, starting with what can be done within your current set-up.
Be very wary of people who tell you it can’t be fixed. IT Security is based on logic, not intuition or magic. The root cause is out there and whilst finding it might take more than a moment or two, it will likely cause less disruption than a rip and replace, and eradicate the issue for the future. No-one ever sold a new platform or implementation by repairing the old one, but it will give you a stable basis to plan your next development.
Find a team who are well renowned for finding the root cause of problems and making solutions sing, even where others have failed.
